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Frequently Asked Questions

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Billing

We accept bKash, Nagad, Rocket, bank transfer, and international payment methods for overseas clients.

Yes, full source code ownership is transferred to you upon final payment, unless otherwise agreed in writing.

Simply fill out the Request a Quote form with your project details, and our team will respond within 24 hours with a detailed quotation.

General

We offer website design & development, custom software, ERP/CRM systems, mobile apps, e-commerce platforms, digital marketing and IT consultancy services.

A simple business website typically takes 7-14 days, while more complex software projects can take 30-120 days depending on scope.

Absolutely. Most of our software projects are fully custom-built - submit your requirements through our Request a Quote page and we will get back to you.

Yes, we are happy to sign a Non-Disclosure Agreement to protect your business information before discussing project details.

Yes, we work with clients internationally and support remote collaboration, international payments and multiple time zones.

We include revision rounds in every package and work closely with you throughout the project to avoid surprises at delivery.

Hosting

Yes, we offer domain registration and web hosting, or we can help you set up and configure your own hosting account.

Support

Yes. Every project includes a free support period after delivery, and we offer ongoing maintenance packages for continued peace of mind.

You can track your support ticket anytime using the Track Support Ticket page with your ticket ID and phone/email.